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PRIVACY POLICY & Services agreement

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit (the “Site”).


Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.” We collect Device Information using the following technologies:

  • Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps

  • Web beacons, tags and pixels are electronic files used to record information about how you browse the Site.

When you fill out a contact form on the Site, we collect certain information from you, including your name, email address and phone number in order that we can contact you to discuss your query. Additionally, when you fill out a sign up / opt-in form on our website, we collect certain information from you, including your name and email address in order that we can deliver the requested downloadable to you. When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Enquiry / Order Information.

How do we use your information?

We use the Information that we collect generally to communicate with you, answer your queries. If you filled in a contact form, we will add your personal information to our mailing list and may use this to send you advertising and marketing material from time to time. When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). However, we have anonymised your IP address in the Google Analytics app, telling Google Analytics to remove the last octet of your IP address prior to its storage.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Google Analytics to help us understand how our customers use the Site–you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here: Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Your rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. We retain your information in a secure, password protected environment.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at

services agreement


The client is of the opinion that the Contractor has the necessary qualifications, experience and abilities to provide services to the Client.  The Contractor is agreeable to providing such services to the Client on the terms and conditions set out in this agreement.


Services Provided

The Client hereby agrees to engage the Contractor to provide the Client with the services as agreed in the individual services agreement.

The Services will also include any other tasks which the Parties may agree on.  The Contractor hereby agrees to provide such Services to the Client, as necessary.


Term of Agreement

The term of this Agreement (the Term) will begin on the date of this Agreement and will remain in full force and effect until the completion of the Services, subject to either termination as provided in this Agreement.  The Term may be extended with the written consent of the parties.



The Parties agree to do everything necessary to ensure that the terms of this Agreement take effect.



Except as otherwise provided in this Agreement, all monetary amounts referred to in this Agreement are in AUD (Australian dollars).



The Contractor will charge the Client for the Services according to the package agreed with the Client.  


The Client will be invoiced every month/at the end of the project/at the commencement of the project.


Invoices submitted by the Contractor to the Client are due within seven days of receipt.


The Payment stated in this Agreement does not include GST, or other applicable duties as may be required by law. Any sales tax and duties required by law will be charged to the Client in addition to the Payment.

The Contractor will not be reimbursed for any expenses incurred in connection with providing the Services for this Agreement.


Trade Secrets

Trade Secrets (the Trade Secrets) include by are not limited to any data or information, technique or process, tools or mechanism, formula or compound, pattern or test results relating to the business of the Client, which are secret and proprietary to the Client, and which give the business a competitive advantage where the release of that Trade Secret could be reasonably expected to cause harm to the Client.


The Contractor agrees that they will not disclose, divulge, reveal, report or use, for any purpose, any Trade Secrets which the Contractor has obtained, except as authorised by the Client or as required by law.  The obligations of confidentiality will apply during the Term and will survive indefinitely upon termination of this Agreement.


Ownership of Intellectual Property

All intellectual property and related material, including any Trade Secrets, moral rights, goodwill, relevant registrations or applications for registration, and rights in any patent, copyright, trade mark, trade dress, industrial design and trade name (the Intellectual Property) that is developed or produced under this Agreement, will be the sole property of the Client.  The use of the Intellectual Property by the Client will not be restricted in any manner.


The Contractor may not use the Intellectual Property for any purpose other than than contracted for in this Agreement except with the written consent of the Client.  The Contractor will be responsible for any and all damages resulting from the unauthorised use of the Intellectual Property.


Return of Property

Upon the expiry or termination of this Agreement, the Contractor will return to the Client any property, documentation, records, or confidential information which is the property of the Client.


Capacity/Independent Contractor

In providing Services under the Agreement it is expressly agreed that the Contractor is acting as an independent contractor and not as an employee.  The Contractor and the Client acknowledge that this Agreement does not create a partnership or joint venture between them, and is exclusively a contract for service.


Right of Substitution

Except as otherwise provided in this Agreement, the Contractor may, at the Contractor’s absolute discretion, engage a third party sub-contractor to perform some or all of the obligations of the Contractor under this Agreement and the Client will not hire or engage any third parties to assist with the provision of the Services.


In the event that the Contractor hires a sub-contractor:

  • The Contractor will pay the sub-contractor for its services and the Compensation will remain payable by the Client to the Contractor.

  • For the purposes of the indemnification clause of this Agreement, the sub-contractor is an agent of the Contractor.



Except as otherwise provided in this Agreement, the Contractor will have full control over working time, methods and decision making in relation to provision of the Services in accordance with the Agreement.  The Contractor will work autonomously and not at the direction of the Client.  However, the Contractor will be responsive to the reasonable needs and concerns of the Client.


Except as otherwise provided in this Agreement, the Contractor will provide at the Contractor’s own expense, any and all tools, machinery, equipment, raw materials, supplies, workwear and any other items or parts necessary to deliver the Services in accordance with this Agreement. 


No Exclusivity

The Parties acknowledge that this Agreement is non-exclusive and that either Party will be free, during and after the Term, to engage or contract with third parties for the provision of services similar to the Services.



Except to the extent paid in settlement from any applicable insurance policies, and to the extent permitted by applicable law, each Party agrees to indemnify and hold harmless the other Party, and its respective affiliates, officers, agents, employees, and permitted work successors and assigns against any and all claims, losses, damages, liabilities, penalties, punitive damages, expenses, reasonable legal fees and costs of any kind or amount whatsoever, which result from or arise out of any act or omission of the indemnifying party, its respective affiliates, officers, agents, employees and permitted successors and assigns that occurs in connection with this Agreement.  This indemnification will survive the termination of this Agreement.


Modification of Agreement

Any amendment or modification of this Agreement or additional obligation assumed by either Party in connection with this Agreement will only be binding if evidenced in writing signed by each Party or an authorised representative of each Party.


Governing Law

This Agreement will be governed by and construed in accordance with the laws of the State of New South Wales.

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